Support

For help, or to report a problem or abuse, write to support@besscreative.com.

How do I add someone?

Tap + and then New invitation. Show them the QR code or send them the link. An invitation works once and expires after 72 hours.

Why can't I see what we said earlier?

BBS Chat keeps no history. When a chat ends, both screens go blank and the words are gone.

My contact shows as Offline.

They are not in the app, or they turned on Do Not Disturb. Tap their name anyway: if they allowed notifications, their phone tells them you want to chat. A request rings for two minutes.

The chat says Interrupted.

One of you lost the connection or left the app. It resumes by itself if you both return within 30 seconds. After that the chat ends.

We can't connect.

Check that both phones are online. Some office, school and hotel networks block direct connections between phones; try a different network or mobile data.

How do I stop someone reaching me?

Swipe their name in Contacts and tap Remove. They can only reach you again if you accept a new invitation from them.

How do I delete my data?

Deleting the app removes everything from your phone. To have the anonymous details on our server deleted as well, write to us with the "This device" code from the app's Settings.

Is my conversation private?

Yes. It is encrypted between the two phones and never passes through or is stored on our server. See the Privacy Policy.